Privacy Policy
LearnHub Executive Education (“LearnHub”, “We”, “us” or “our”) is committed to ensuring that you are fully informed about how information collected through the LearnHub website is processed and/or used by us.
By using, visiting, receiving, or providing professional services on this website, you agree to the terms of this Privacy Policy. We strongly advise that you read this policy carefully to fully understand how information collected through the website is processed. If you do not agree with the terms of this Privacy Policy, please do not continue to use the website.We will be the data controller of personal data provided to us by you or collected by us via our website.
This means that we are responsible for deciding how we hold and use personal information about you. We are required to notify you of the information contained in this policy. Please read the following carefully to understand our views and practices regarding your personal data and how such personal data is treated.
By using the website, you agree to the collection and use of information in accordance with this policy.
Information LearnHub Collects From You:
Below is an in-depth summary of the different categories of data we may collect when you sign up to take a course, join a mailing list, register for a course or masterclass, or respond to a survey link:Personal Data:
To enable us to connect you with tailored training and consultancy courses and masterclasses on our website, we may require you to voluntarily give us access to certain personal information such as your full name, title, workplace, job title, email address, phone number and purchase details. You consent to us collecting your personal information as well as storing, using, or disclosing your personal information in accordance with this Privacy Policy.Contact Details:
In order to take necessary action after you have contacted us via our website, through email, text, social media messaging, phone calls, we may collect your phone number, email address or information already available to the public from your social media profile and any other information you have voluntarily offered. We may also retain any communication you send to us for the purpose of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.Financial Information:
Courses and masterclasses on the website may be available for a fee. When users make payments for any service, we collect your name, billing address, payment information, and other necessary information to verify your payment. If you wish, this information may be saved by us to process future payments. Information such as your name, credit/debit card details, card authentication data, billing address and Zip code will be provided directly to our payment service provider. We do not collect or store any financial information you give to payment service providers. Such payment service providers will be solely responsible for your financial information, or any payment management issues such as making refunds. We disclaim any responsibility or liability related to the payment service providers’ management of your financial information.Marketing Data:
We collect information about your previous bookings and course attendance. We process this data to enable you to partake in our promotions, to let you know about upcoming courses relevant to you and remind you when courses are close to expiry.Cookies:
LearnHub uses cookies to keep track of logon ID as well as track of pages viewed. We use the information to check the usefulness of our website and how you interact with our website. This helps us improve the experience of our website visitors. You can change your user settings in your browser to prevent us storing cookies on your device. By agreeing to this policy, you consent to the use of cookies by us as described above.Purposes For Processing Information:
The information you have provided to us and the information we have collected about you are primarily used to help us provide you with the services you require from us. The information is also used to help us improve your interactions with our website. In addition to this, we also collect and process your information for the following purposes:- Process your enrolment for a course or masterclass;
- Processing your application to join the team of facilitators providing training and consultancy services on the website;
- Creating and maintaining continued use of your account on the website;
- Managing your account, providing you with customer support, and ensuring you are receiving quality service;
- Issuing certification on completion of a course;
- Executing your request for services and confirmation of payment for requested services;
- Establishing your identity and assessing applications for our services;
- Personalize your website experience to deliver content and product and service offerings relevant to your interests, including notifying you of upcoming courses or new course titles that we feel may be of interest to you
- Contacting you and providing you with information, alerts and suggestions related to our courses;
- Improving the quality of our businesses and improving the effectiveness and delivery of our service and your experience with us.
We will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting the management team.
Other Websites And Third-Party Sites:
Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. Similarly, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.Changes Of Purpose:
We will only use your personal information for the purposes for which we collected it. If we need to use your personal information for any other purpose, we will seek your consent to do so, we will not process your information for any other purpose if you refuse to consent. Where we have a legal basis for using your information for any other purpose, we will notify you and explain the legal basis which allows us to do so.
Disclosure Of Personal Information:We strive to protect the privacy of your personal information at all times, we may, where the circumstance warrants, disclose your information for the purposes detailed below:
a. To satisfy any local, state, or Federal laws or regulations; b. To respond to requests, such as discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies; c. To bring legal action against any user or facilitator who has violated the law or violated the terms of our website; d. As may be necessary for the operation of our website; e. To generally cooperate with any lawful investigation about users or facilitators; f. To our group companies, third-party service providers and facilitators in order to provide the courses and services; g. In the event that we sell or buy any business or assets, to the prospective seller or buyer of such business or assets; h. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; i. to protect the rights, property, or safety of LearnHub, other Users, Facilitators or third parties enabling the provision of services on our website. j. If we suspect any fraudulent activity on our website or if we have noticed any activity which violates our terms or other applicable rules.Your Rights:
a. Right to Rectification: you can at any time modify or change your name, email password and login PIN/password on your profile.
b. Right of Access, Right to Erasure, Right to Restrict Processing: you can request access, restriction on further processing or erasure of your Personal Information on our Website by contacting us. The request will be processed within 30 days. We reserve the right to charge a reasonable fee to process excessive or repeat requests. c. Right to Withdraw Consent: you can withdraw consent to receiving our promotional emails by following the unsubscribe instructions included in every email we send. You can also withdraw your consent to our use or processing of your data if you cease to use the Website. You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your access request is repetitive, excessive, or unfounded. Alternatively, we may refuse to comply with the request in such circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Protecting Your Information:
Your data is secured by encryption, firewalls, and Secure Socket Layer (SSL) technology. This is industry standard encryption technology which manages the security of messages transmitted across the internet. When we receive your data, we store it on secure servers, which can only be accessed by us. Although we take great effort to protect the data we collect, we cannot guarantee, and you cannot reasonably expect that our databases will be immune to all wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
Use of the Website is at your sole risk and discretion. Further, A password is used to help protect user accounts and account information. It is your responsibility to keep the password confidential, we are not liable to, nor can we fully control the actions of other users with whom you may choose to share your information
Retention Of Your Data:
We will only keep your personal information for as long as is reasonably required for the purpose(s) for which it was collected, as set out above in this policy and for legal purposes.